Privacy Policy
This page is maintained by Vionx Consulting (Pvt) Ltd to explain how ESME Hub handles data. Last updated: 12 August 2026.
1. What we collect
We collect information you provide when registering for an account, setting up your company profile, or contacting us. This may include business name, contact details, billing information, and user credentials.
We also collect usage data generated while you use ESME Hub — such as log data, device information, and feature interactions — to help us improve the platform.
2. How we use your information
We use your data to provide, maintain, and improve ESME Hub; to process transactions; to communicate with you about your account; and to enforce our Terms of Service.
We do not sell your personal or business data to third parties. We may share data with trusted service providers who assist us in operating the platform, subject to confidentiality obligations.
3. Data security
We implement reasonable administrative, technical, and physical safeguards to protect your information. This includes encryption in transit, access controls, and regular security reviews. No system is completely secure, and we cannot guarantee absolute security.
4. Data retention
We retain your data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymise your data within a reasonable period, except where we are required to retain it by law.
5. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. To make a request, contact us at the address below. We will respond within the timeframes required by applicable law.
6. Cookies and tracking
We use cookies and similar technologies to operate the website, remember your preferences, and understand how visitors use the site. You can control cookies through your browser settings.
7. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of ESME Hub after changes constitutes acceptance of the revised policy.
8. Contact us
For privacy questions or data requests, contact:
Vionx Consulting (Pvt) Ltd
No. 432, Kalapaluwaawa, Rajagiriya
Kaduwela, Colombo, Western Province
Sri Lanka, 10107
Phone: +94 77 425 0517